AppCode ApS

Privacy Policy

This Privacy Policy explains how we process (i.e. collect, record, organize, structure, store, adapt or alter, retrieve, consult, use, disclose by transmission, disseminate or otherwise make available, align or combine, restrict, erase or destruct) personal information about you, and how you can exercise your privacy rights. This Privacy Policy applies to personal information that we collect through our apps, mobile applications and other products (together “Services”). By using our Services, you agree to be bound by this Privacy Policy and consent to our processing of information as specified therein.

1. Information we collect from you

Most of the information that we collect about you comes directly from you when you use our Apps or interact with third-party ads in our Apps or with our ads in other publishers’ Apps. In general, the information we collect about you relates to the type of device you are using, information that helps us identify your device, how you use our Apps, and may include information that you submit to us when you voluntarily contact us. We may also collect information from app store platforms and partners and other third parties, such as information about your interests.

(a) Information that you provide voluntarily

Certain parts of our Services may ask you to provide personal information voluntarily, such as:

  • your name, email address or other details necessary to process your inquiries;
  • any information you submit to our support team via email.

We will try to explain the personal information that you are asked to provide, and the reasons why you are asked to provide it, at the point where we ask for it.

(b) Location information

Our applications can deliver weather data for your current location if you choose to enable this feature. When you start the app for the first time you will be prompted to grant the app access to the location service of your device. If you agree, your current location is stored locally on your device and used by the app to query weather data for that location from our weather providers. Your location will also be shared with our advertising partners. You can disable location access for the app in your device settings at any time. If you do not enable location, we will not collect or store location information.

(c) Information we obtain from third-party sources

Low Lag Labs (Connectivity Insights). We have partnered with Low Lag Labs to help provide users with better connectivity and in-app experience on wireless networks. Low Lag Labs may collect data relating to network performance (including location and identifiers such as network names, resettable ID, BSSID, IP address and other access point information) for the purposes of providing us with app performance analytics and connectivity insights, and to support the creation of aggregated reports or anonymized insights for the telecom ecosystem. Low Lag Labs does not sell personal data. You can learn more at lowlaglabs.com/privacy-policy. This data is only collected if you consent, and you may opt out at any time via our in-app opt-out options.

CellRebel (Telecom analytics). By using our services you understand and agree that CellRebel may sample data from your device, including location data, for the purposes of analyzing network performance, network user experience and user equipment performance. This information can be shared with third parties in an aggregated format without personally identifiable information, with the purpose of improving network performance or designing marketing campaigns. No personal data that can identify a person or a person’s movement patterns is shared, and we prohibit any form of tracking. Further information is available at cellrebel.com/privacy_policy.

Type of data collected. We collect data that provides CellRebel with relevant information on network quality and how networks are used. This includes network metrics, device manufacturer, device model, device operating system, network operator, client IP address, GPS coordinates, Cell ID/LAC ID, signal strength and access network technology from our data partner. We require that data has been collected in accordance with applicable privacy laws and policies. We do not collect data unless the app is in the foreground, which means the user always controls when the app collects data. If you do not enable location, we will not collect or store location information.

2. How we use your information

2.1 In general. We use the information we collect about you and your device to deliver services in our Apps and to operate our business. We also use it to improve our services and Apps, to enhance security, and for analytics and research so that we can provide you with the best experience. In addition, we use your information to promote our services and Apps, for tracking and fraud prevention for advertising purposes, and to comply with our legal obligations.

We use your information for the following purposes:

  • Delivering and improving our services. Developing, delivering and improving our Apps and other products, services and content; tailoring our products and services; providing app updates; technical troubleshooting; understanding and analyzing usage trends; and administering the Apps.
  • Displaying advertisements. Showing advertisements for our Apps in other publishers’ apps and displaying third-party advertisements in our Apps. See the Advertising section below.
  • Cross-promotion. Promoting one of our Apps while you are using a different App of ours.
  • Tracking and fraud prevention for advertising purposes. Tracking how our advertising campaigns perform, and identifying and preventing fraud in those campaigns.
  • Analytics and research. Understanding usage trends, gathering demographic information about our user base, and data about where the app was downloaded from. We may create reports and analysis for research or business intelligence, for example to track potential problems or trends, or to test new features and content.
  • Security. Enhancing the safety and security of our Apps, products and services.
  • Customer support. Providing support and responding to your inquiries.
  • Legal obligations. Using your information when required by law, for example your country or region for tax reporting purposes.

2.2 In-app purchases. Our Apps enable in-app purchases. We do not process payments for in-app purchases and do not have access to your credit card information. Payment transactions are completed through the app store via your App Store account or Google Play account. Any post-purchase processes are controlled by the Apple and Google stores and are subject to their specific terms. Please review the privacy policy and terms of service of your Apple or Google store.

3. How we share your information

We cannot provide all services necessary for the successful operation of the Apps by ourselves. We must therefore share collected information with third parties for the purposes of developing and delivering our services, displaying advertisements, conducting analysis and research, and measuring our and our partners’ advertising campaign performance. We also reserve the right to disclose your information when we are legally required to do so, and to disclose information in an anonymous and aggregated manner from which you could not be personally identified.

We may share such information with:

  • Our analytics providers. We use third-party analytics such as Google Analytics and Firebase for the purposes of delivering our services, conducting analysis and research. The device data we share with such providers is encoded. The providers may assign a random ID to this data and are not able to match it back to you.
  • Our cloud service providers. We store information we collect from you on servers provided by third-party cloud service providers such as Google Cloud Platform.
  • Third-party advertising partners. We have contracted with certain third-party advertising networks that assist us in delivering advertising to you, which allows us to continue offering the Apps for free or at low cost.
  • Advertising partners’ third-party tracking providers. We allow our advertising partners to track impressions, clicks, installs and other advertising campaign performance indicators through their tracking providers, for the purposes of measuring campaign performance.
  • Telecom analytics partners. We have contracted with certain third-party telecom analytics providers that collect data relating to the wireless network performance your device experiences, in a pseudonymized manner.

We may contract with additional partners or change existing partners in the future. These changes will be updated from time to time, or promptly in case of material changes to our data processing practices. The list of our current service providers and partners is available here.

We reserve the right to disclose your information (including personally identifiable information) in response to law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement or other issues of public importance, or reasonably necessary to enforce our terms and conditions or to protect our operations, users or user experience. Additionally, in the event of a reorganization, merger or sale, we may transfer any and all information we collect to the relevant third party.

4. Advertising

4.1 In general. We use advertising to fund our Services and to make our apps available for free. In order to do that we need to share information we collect from you with our third-party advertising partners. As a safeguard to protect your privacy, we only store personal information temporarily. The information collected helps us improve our websites and Apps and, at the same time, keep our Apps free for a wide base of users.

If you are a European Economic Area (EEA) based user, please be aware that:

(a) When you use our Apps, we rely on our legitimate interest to show advertisements to you, in accordance with Art. 6 para. 1 lit. f GDPR. Data processing agreements have been concluded with external ad technology providers in accordance with Art. 28 GDPR. We also ensure that our external service providers are committed to a high level of data protection.

(b) Before sharing any information with our advertising partners for the purposes of personalized advertising, we always ask for your consent, given when you press accept in the relevant dialog when the App loads. We allow our advertising partners to show personalized ads to you only if you have consented to the sharing of your personal information for that purpose. Our advertising partners use different technologies that process your personal information in different ways, so please review their data processing practices before you accept personalized ads. The list of our current advertising partners with links to their privacy policies is available here. The legal basis for showing personalized ads to EEA-based users is consent in accordance with Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time by going to your phone settings: Settings → Google → Ads. If you withdraw your consent, or do not provide it, you may still see the same number of ads, but they may be less relevant because they will not be based on your interests, behaviour or demographics. Our advertising partners may continue to show you ads based on the content of the application you are using.

4.2 In-app advertising. To enable us to show ads, we may send your advertising ID and IP address to advertisers or ad networks to enable them to find appropriate ads to serve to you. You can control and limit our use of your advertising ID in your device settings. We do not control which specific ads are shown in our apps — that is controlled by the ad networks — but we do blacklist certain categories of ads.

Advertising IDs are used by ad networks for a number of purposes, including:

  • limiting the number of times you see the same ad;
  • ensuring they are dealing with real people on real devices, not automated bots;
  • serving you advertisements likely to be relevant to you, based on your advertising ID engagement with other brands and ads and your general geographic area. Clicks and installs from ads are tracked so that ad networks can charge the company buying the ad.

4.3 Our ads on third-party services. We also advertise our Apps in other apps by asking ad networks to serve them to audiences that will be interested in them, determined using advertising IDs. These IDs are used for measuring ad effectiveness, informing users who have not used an app for a while about new content, and avoiding showing ads for an app a user already has.

4.4 Who can show personalized ads to you? Please see the list of advertising providers that are allowed to show personalized advertising, and review their data processing practices, here.

4.5 How can you turn off personalized ads? Besides the in-app options available to EEA-based users, you can use your device settings.

iOS. Open the Settings application, select Privacy and then Advertising. If you activate “Limit ad tracking”, we can only take limited measures such as identifying unique users or combating fraud. In the same menu you can delete the IDFA (“Reset Ad-ID”), after which a new ID is created that is not merged with previously collected data.

Android. Open the Settings application and select Google. Depending on your device this option may not be visible in the main menu, but you can use the search function at the top of the Settings menu. From there select Ads and activate “Opt out of Ads Personalisation” to prevent the creation of profiles and the display of personalized advertising. You can delete the advertising ID in the same menu at any time (“Reset advertising ID”), after which a new ID will be created that is not merged with previously collected data.

5. Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

6. Your rights

If you are an EEA-based user you have certain rights in connection with your personal information and how we handle it. Some of these rights may be subject to exceptions or limitations. You can exercise these rights at any time by contacting us. Your rights include:

  • Right to withdraw your consent in accordance with Art. 7 para. 3 GDPR.
  • Right to access your data in accordance with Art. 15 GDPR.
  • Right to correct your data in accordance with Art. 16 GDPR.
  • Right to have your data deleted in accordance with Art. 17 GDPR.
  • Right to restrict processing in accordance with Art. 18 GDPR.
  • Right to data portability in accordance with Art. 20 GDPR.
  • Right to object to how your data is handled, in accordance with Art. 21 GDPR.
  • Right to send complaints to the supervisory authority in accordance with Art. 77 para. 1 GDPR.

7. General

Your information privacy and security is important to us, and we always pay special attention to ensuring that we process your information lawfully in accordance with one of the legal bases set out under EEA data protection laws. We store your information for as long as needed to provide you with our services. We may store information longer, but only in a way that it cannot be traced back to you. We operate globally and we share your information with our partners (see the list of our current partners) for the purposes described in “How we share your information” above, which may include a transfer of your personal information outside the European Economic Area. Please check regularly for changes to our Privacy Policy.

8. Legal bases

In each case where we process your information, we do so lawfully in accordance with one of the legal bases set out under EEA data protection law. The legal bases that we rely upon are:

  • Contractual necessity. Information processed in order to provide you with the service you have requested — delivering and improving our services, providing customer support, and delivering features in our Apps.
  • Legitimate interests. Information processed for purposes that can reasonably be expected within the context of your use of our services: ensuring you have the best experience, keeping your information secure, and providing our Apps free of charge or at low cost. We rely on legitimate interests for analytics, tracking and fraud prevention, push notifications, cross-promotion and contextual advertising.
  • Consent. Where we ask for your consent to use your data for a particular purpose, we make this clear at the point of collection and explain how you can withdraw it. We ask for your consent before sharing any information with our advertising partners for the purposes of personalized advertising.

9. International transfer

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. We ensure that appropriate safeguards are in place so that your personal information remains protected in accordance with this Privacy Policy. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between us and third-party service providers and partners.

10. Retention

We store your information for as long as needed to provide you with our services. We may store information longer, but only in a way that it cannot be traced back to you. We delete the information as soon as we no longer need it for the purposes described in this Privacy Policy. When required by law, we will retain your information for as long as we are legally obliged to do so. If you request us to delete your data, we will delete it as described in “Your rights” above.

11. Changes to our Privacy Policy

We will occasionally update this Privacy Policy as necessary to protect our users, furnish current information and respond to legal and technical changes. When we do, we will revise the updated date at the bottom of this page. We encourage users to check this page frequently for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

12. Your acceptance of these terms

By using our Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Services. Your continued use of our Services following the posting of changes to this policy will be deemed your acceptance of those changes.

13. Contact us

If you have questions or concerns about this Privacy Policy, please contact us at info@appcode.dk.

Last updated: 11 November 2024